IncaSpin Casino Terms and Conditions

Welcome to IncaSpin Casino. These Terms and Conditions govern your use of our website at incaspin.com and all services we provide, including casino games, bonuses, payments and customer support. By registering an account or using any part of our platform, you agree to be bound by these terms in full. We encourage you to read this document carefully before you proceed. If you have any questions, our support team is available 24/7 via live chat or at support@incaspin.com.

1. About Us and Licensing

At Inca Spin, we operate under the name of Legasta Technologies SRL, a company incorporated under the laws of Costa Rica, company number 3-102-921383, with a registered address at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Thirty Three Five. We hold an online gaming licence issued by the Tobique Gaming Commission, licence number 0000058. Our IncaSpin platform is committed to operating transparently and in full compliance with the conditions of our licence at all times.

2. Eligibility and Registration

To use our services at Inca Spin Casino, you must meet the following requirements:

• You must be at least 18 years of age.
• You must not be a resident of any restricted jurisdiction listed in these terms.
• You must provide accurate, truthful and up-to-date personal information during registration.
• You may hold only one account with us — one account per person, household, IP address, email address, telephone number, payment method and device.
• You must confirm your agreement to these Terms and Conditions before completing registration.

Registration is compulsory before any wager can be placed. We collect your email address and password during sign-up. An optional promotional code field is available at this stage. We reserve the right to verify your identity at any time and to suspend or close accounts where verification cannot be completed satisfactorily.

3. Restricted Jurisdictions

We do not accept players from certain countries and regions. At IncaSpin Casino, we apply a multi-layer restriction framework:

Layer 1 – No Deposit and No Real-Money Play

We do not accept players from the United States of America, the United Kingdom, China, the Canadian province of New Brunswick, Spain, the Netherlands, Israel, Lithuania, Belarus, Russia, Ukraine, Azerbaijan, Armenia, Kazakhstan, Kyrgyzstan, Moldova, Tajikistan, Uzbekistan, Curacao, Gibraltar, Jersey, the Dutch West Indies, and all French overseas territories including Guadeloupe, Martinique, French Guiana, Réunion, Mayotte, St. Martin, French Polynesia, Wallis and Futuna, and New Caledonia.

Layer 2 – FATF Compliance

We apply FATF blacklist and greylist restrictions. Players from North Korea and Iran are entirely blocked. We also restrict players from Albania, Barbados, Burkina Faso, Cambodia, Cayman Islands, Jamaica, Jordan, Haiti, Mali, Morocco, Myanmar, Nicaragua, Pakistan, Panama, the Philippines, Senegal, South Sudan, Syria, Turkey, Uganda, the United Arab Emirates, Zimbabwe and Yemen.

Layer 3 – No Payments Accepted

We do not process payments from or to players located in Afghanistan, Cuba, the Democratic Republic of the Congo, Fiji, France, Iran, Iraq, Lebanon, Libya, North Korea, Palestine, Somalia, Sudan, Syria, Venezuela, the Crimea region, Trinidad and Tobago, and several other territories listed in full within our restricted-country documentation.

4. Accounts, Deposits and Withdrawals

Deposits

We accept deposits via Visa, Mastercard, Apple Pay, Google Pay, Skrill, Neteller, Jeton, bank transfer, and cryptocurrency including BTC, ETH, LTC and DOGE. Our minimum deposit starts at EUR 15. All deposits are processed in the account's base currency. The internal operating currency of our Inca Spin platform is the Euro, and all promotions are priced in EUR.

Withdrawals

At IncaSpin Casino, we process withdrawal requests within up to 3 business days, and overall processing time may take up to 72 hours depending on your chosen method. Withdrawal methods include Visa, Mastercard, bank transfer and BTC. Our minimum withdrawal ranges from EUR 50 to EUR 120 depending on your country of residence and payment method.

We apply the following rules to all withdrawals:

• A 3x playthrough of active deposited amounts is required before any withdrawal can be made, even where no bonus is involved — this requirement exists as part of our anti-money-laundering practice.
• Winnings above EUR 15,000 may be divided into monthly instalments of a maximum of EUR 15,000 until the full amount is paid.
• Weekly and monthly withdrawal limits do not reset on a calendar boundary — they roll every 7 and 30 days respectively. If you use your monthly allowance, you must wait a further 30 days before the limit refreshes.
• Your current withdrawal limits are visible only within the Withdrawal section of your account, and they increase in line with your loyalty rank.

5. Bonuses and Promotions

Welcome Package

Our Inca Spin bonus offer for new players is a Welcome Package of up to EUR 2,750 plus 275 Free Spins across three deposits. The first deposit offers up to EUR 1,000 plus 200 Free Spins; the second deposit offers 100% up to EUR 1,000 (code INC2); the third deposit offers 75% up to EUR 750 plus 75 Free Spins (code INC3). Please note that the maximum bonus amount per deposit stage is EUR 150, meaning the real maximum across all three stages is EUR 450. We urge you to read the full bonus terms before making your qualifying deposit.

All Welcome Package bonuses are subject to a 40x wagering requirement. The following conditions apply to all incaspin bonus offers unless otherwise stated:

• Maximum bet while wagering is EUR 5, including bets doubled after a game round and Buy Feature bets.
• Maximum cashout is 10x the bonus amount.
• Activation window is 3 days; free spin results are valid for 7 days.
• No withdrawal may be requested until all wagering requirements are fully met.
• All bonuses are sticky — bonus funds and associated winnings will be forfeited if wagering is not completed within the allotted period.
• Transferring or withdrawing the main deposit balance before turnover conditions are met forfeits the bonus and all derived winnings.

Game Contribution to Wagering

At Inca Spin, wagering contributions are allocated as follows: slots 100%, Buy Feature 50%, Live Roulette 10%, blackjack 10%, Instant Win 5%, Table Games 0%, Scratch 0%, Live Games 0%. A list of restricted slots is published at incaspin.com/en/restricted-slots.

High Roller Bonus

Our IncaSpin bonus for high-stakes players is a 50% match up to EUR 500, using code 50high. The minimum qualifying deposit is EUR 300. Wagering is 40x the bonus. This offer is repeatable every 30 days once the full Welcome Package has been used. Finnish players are not eligible for this offer.

Free Spins and No-Deposit Limits

The maximum amount withdrawable from any no-deposit bonus or free spins — including our incaspin free spins — is EUR 50, and this limit applies even after wagering requirements have been fully completed.

Bonus Abuse

We define bonus abuse broadly. Prohibited conduct includes, but is not limited to: using bonus funds purely to progress through a game's bonus stages before switching to cash bets; delaying in-game features until wagering is complete; making deposits while free-spin or bonus features remain open; and accepting a bonus with the sole intent of creating a positive expected value. We reserve the right to confiscate all winnings and close the account of any player found to have engaged in bonus abuse.

6. Game Rules and Software Providers

Our IncaSpin casino app and browser platform offer more than 6,000 games, including over 4,000 slots. We work with a wide range of software providers including Amatic, BetSoft, Endorphina, Microgaming, BGaming, Pragmatic Play, Evolution, NetEnt, Hacksaw Gaming, Nolimit City, Big Time Gaming, Red Tiger, Yggdrasil and many others. Live casino games are delivered by Evolution, Pragmatic Play Live and Winfinity.

Certain games carry provider-specific geographic restrictions. In particular:

• NetEnt games are restricted across 19 licensed markets and an additional 50-territory blacklist.
• Players from Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, UAE and Ukraine are not eligible to win NetEnt jackpots. Any jackpot win from one of these territories will be annulled.
• Amatic is unavailable to players from Australia; Microgaming is unavailable to players from a number of markets including the USA, Italy, Denmark, France, UK, Spain, Belgium, Australia, Taiwan and the Philippines.
• Universal Monsters titles (Dracula, Creature from the Black Lagoon, Phantom's Curse, The Invisible Man) are available on a whitelist basis only, playable in approximately 31 named territories.

7. Responsible Gaming

We are committed to promoting responsible gambling on our Inca Spin platform. We provide tools including deposit limits, cooling-off periods and self-exclusion. Please note that if you are in an active cooling-off period at the time of a win, no prize will be awarded. We encourage all players to use these tools if gambling is causing concern. For support, contact us at support@incaspin.com.

8. VPN and Fair Use Policy

The use of a VPN or any other anonymising technology to access our services from a restricted jurisdiction is strictly prohibited at Inca Spin. We reserve the right to void all winnings and close accounts where VPN use is detected.

9. Privacy and Data Protection

We collect and process your personal data in accordance with our Privacy Policy, available on our website. At IncaSpin Casino, we take your data security seriously and use industry-standard encryption to protect your information. For any data-related queries, please contact us at support@incaspin.com.

10. Dispute Resolution

If you have a complaint about our services, we ask that you first contact our support team at support@incaspin.com. If your complaint cannot be resolved through our internal process, you may escalate the matter to our independent dispute resolution service at disputes@egis-adr.com. At Inca Spin, we are committed to resolving all disputes fairly and promptly.

11. Amendments to These Terms

We reserve the right to update or amend these Terms and Conditions at any time. We will notify you of material changes via the website or by email. Your continued use of our IncaSpin casino login and services after any amendment constitutes your acceptance of the updated terms. We recommend reviewing this page periodically to stay informed of any changes.

12. Governing Law

These Terms and Conditions are governed by the laws of Costa Rica and by the regulatory framework of the Tobique Gaming Commission. Any dispute not resolved through our internal or ADR process shall be subject to the jurisdiction of the relevant courts.