IncaSpin Casino Cookie Policy

At IncaSpin Casino, we are committed to being transparent about the technologies we use on our website. This Cookie Policy explains what cookies are, how we use them at incaspin.com, and what choices you have regarding their use. By continuing to browse our site, you consent to our use of cookies in accordance with this policy. We encourage you to read this document carefully so you fully understand how we collect and process data through cookies and similar tracking technologies.

What Are Cookies?

Cookies are small text files that are placed on your device — computer, smartphone, or tablet — when you visit a website. At IncaSpin Casino, we use cookies to make our platform function correctly, to remember your preferences, and to improve the overall experience of using our services. Cookies cannot run programs or deliver viruses to your device. They are uniquely assigned to you and can only be read by a web server in the domain that issued the cookie to you.

We also use similar technologies such as web beacons, pixel tags, and local storage objects, which function in a comparable way to cookies. Throughout this policy, we refer to all of these collectively as "cookies" for simplicity.

Types of Cookies We Use

Our IncaSpin platform uses several categories of cookies, each serving a specific and important function. Below we outline the types we deploy and why we use them.

Strictly Necessary Cookies

These cookies are essential for you to navigate our website and use its core features, including the IncaSpin login process, accessing your account, and completing transactions such as deposits and withdrawals. Without these cookies, services you have specifically requested — such as the IncaSpin Casino login session or secure payment processing — cannot be provided. We do not require your consent to place these cookies, as they are technically necessary for the operation of our platform.

• Maintaining your active session after you log in
• Enabling secure access to the cashier and withdrawal functions
• Storing your language and regional preferences across the 28 locales we support
• Supporting anti-fraud and anti-money-laundering checks we are required to perform
• Remembering items you have added to forms or steps you have completed during registration

Performance and Analytics Cookies

We use performance cookies to collect information about how visitors use our IncaSpin Casino platform — for example, which pages are visited most often and whether visitors receive error messages. All information collected by these cookies is aggregated and therefore anonymous. We use this data solely to improve how our website works and to deliver a better experience to all players.

• Tracking page load times and identifying technical issues
• Measuring the effectiveness of our game lobby and navigation structure
• Understanding which game categories — slots, live casino, instant games — attract the most engagement
• Monitoring how players interact with our promotions pages and bonus offers

Functionality Cookies

At IncaSpin, we use functionality cookies to remember choices you make and to provide enhanced, more personalised features. For instance, these cookies remember your preferred currency (such as EUR, BTC, or NOK), your selected language, and any display settings you have customised. The information these cookies collect may be anonymised, and they cannot track your browsing activity on other websites.

• Storing your preferred language from our 28 available locales
• Remembering your selected currency and payment method preferences
• Saving your game history and recently played titles for easier navigation
• Supporting our gamification suite, including Missions, Wheel of Fortune, and tournament progress

Targeting and Advertising Cookies

We and our trusted third-party partners may use targeting cookies to deliver advertising content that is relevant to your interests. Our IncaSpin Casino services may place these cookies through our site to build a profile of your interests and show you relevant advertisements on other websites. These cookies do not store directly personal information but are based on uniquely identifying your browser and device. If you do not allow these cookies, you will experience less targeted advertising.

• Displaying relevant promotional offers, including IncaSpin bonus and IncaSpin promo code campaigns
• Limiting how often you see a particular advertisement
• Measuring the effectiveness of our advertising campaigns
• Sharing data with our verified advertising partners to enable relevant retargeting

Session and Persistent Cookies

We deploy both session cookies, which expire when you close your browser, and persistent cookies, which remain on your device for a set period or until you delete them. Session cookies are critical for the IncaSpin login experience and for maintaining your game state during play. Persistent cookies allow us to recognise you on return visits and restore your preferences without requiring you to re-enter them each time.

Third-Party Cookies

Our IncaSpin Casino platform integrates content and services from carefully selected third parties, including game providers such as Evolution, Pragmatic Play, NetEnt, BGaming, Microgaming, and others from our extensive library of over 90 software partners. These providers may set their own cookies on your device when you interact with their games or content on our platform. We do not control these third-party cookies and recommend reviewing the respective privacy policies of those providers for further information.

We also use analytics services, such as Google Analytics, which may set their own cookies to help us understand website traffic patterns. We take care to ensure that any third party we work with handles your data responsibly and in compliance with applicable data protection laws.

Cookies and Your IncaSpin Login & App Experience

Whether you access us through a desktop browser, a mobile browser, or via our progressive web app — available directly from your browser without any app-store listing — cookies play a central role in delivering a seamless experience. Our IncaSpin app experience relies on cookies and local storage to keep you logged in, remember your settings, and ensure smooth game loading. If you disable cookies entirely, certain features of the IncaSpin Casino app or mobile experience may not function as intended.

How to Manage and Control Cookies

We believe you should have control over the cookies placed on your device. You can manage your cookie preferences in the following ways:

Browser Settings

Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, to alert you when a cookie is being set, or to delete cookies at the end of each session. Please note that restricting cookies may impact the functionality of our platform — for example, you may not be able to complete the IncaSpin login process or maintain an active session.

• Google Chrome: Settings → Privacy and Security → Cookies and other site data
• Mozilla Firefox: Options → Privacy and Security → Cookies and Site Data
• Safari: Preferences → Privacy → Manage Website Data
• Microsoft Edge: Settings → Cookies and site permissions

Our Cookie Consent Tool

When you first visit IncaSpin Casino at incaspin.com, we present a cookie consent banner that allows you to accept or decline non-essential cookies. You may update your preferences at any time by accessing the cookie settings available in the footer of our website. Strictly necessary cookies cannot be disabled through this tool, as they are required for the site to function.

Opting Out of Analytics and Advertising

You may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on. For interest-based advertising, you can use tools provided by the Digital Advertising Alliance or the Network Advertising Initiative to manage your preferences across participating companies.

Cookie Retention Periods

We retain cookies only for as long as is necessary for the purposes described in this policy. Strictly necessary session cookies expire when you close your browser. Persistent functionality and performance cookies are retained for periods ranging from 30 days to 24 months, depending on their purpose. Advertising and targeting cookies may be retained for up to 12 months. You can delete any cookie at any time through your browser settings.

Legal Basis for Cookie Use

Our IncaSpin Casino operations are governed by our licence issued by the Tobique Gaming Commission (online gaming licence No. 0000058), and we process cookie-related data in accordance with applicable data protection legislation. We rely on your consent as our legal basis for non-essential cookies. For strictly necessary cookies, our legal basis is our legitimate interest in providing a functioning, secure online casino service. You can withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Changes to This Cookie Policy

We reserve the right to update this Cookie Policy from time to time to reflect changes in technology, law, or our business practices. When we make material changes, we will notify you by updating the policy on this page and, where appropriate, through a notice on our website. We encourage you to review this policy periodically to stay informed about how we use cookies. Your continued use of our platform following any changes constitutes your acceptance of the updated policy.

Contact Us

If you have any questions about our use of cookies or this Cookie Policy, we are here to help. You can reach our support team at any time:

• Email: support@incaspin.com
• Live Chat: Available 24/7 directly on our website at incaspin.com
• Disputes: disputes@egis-adr.com

We are operated by Legasta Technologies SRL, incorporated under the laws of Costa Rica (company number 3-102-921383), with registered address at Province 01 San Jose, Canton 01 San Jose, Cathedral District, Tenth Avenue, Thirty-Three and Thirty-Five Streets, Office Thirty Three Five. We take our obligations to you seriously and are committed to handling your data with care, transparency, and respect at every stage of your experience with our platform.